Institutional Terms of Service & Account Mandate
Official policy, governance disclosure, and bespoke institutional documentation.
1. Governing Account Mandate
By opening or accessing an account with Fidvoris, you agree to abide by these Institutional Terms of Service, applicable clearing house rules, and multi-jurisdictional compliance standards governing private, joint, corporate, and offshore custody accounts.
2. Authentication, PIN & Step-Up Security
Clients are responsible for safeguarding their online credentials, 4-digit Transaction PIN, and two-step verification codes. High-value or cross-border instructions may undergo automated velocity review or compliance officer verification prior to final settlement.
3. Settlement Finality, Fees & Foreign Exchange
Internal transfers, domestic ACH dispatches, international SWIFT wires, virtual card authorizations, and digital asset trades are executed according to published fee schedules and live FX conversion rates displayed prior to authorization.
4. Dispute Resolution & Private Concierge
Any unauthorized ledger activity or settlement discrepancy must be reported promptly through the Transaction Disputes desk inside your portal or via concierge@fidvoris.com.